Jwero Status

Oct 1, 2026

8 hours ago

Jwero platform unavailable

Web ApplicationApplication ServersDatabase & CacheLogin PageVisitor AnalyticsRealtime MessagingWeb Chat VoicePublic REST APIMCP ServerMCP AuthorizationMeta Messaging WebhooksPayment Gateway WebhooksSubscription Billing WebhooksAuthentication

Resolved · · October 1 at 11:06 AM (IST) (in 32 minutes)

This incident has been resolved. The DNS issue has been fixed and all Jwero services, including the web application, login and storefronts, are working normally again.

If you are still having trouble reaching the site, please clear your browser cache or try again in a few minutes, as DNS changes can take a little time to reach everyone. If the problem continues, contact our support team.

We apologize for the disruption and thank you for your patience.

Identified · · October 1 at 10:55 AM (IST) (11 minutes earlier)

We have identified the cause of the outage as a DNS issue that is preventing our domains from resolving correctly. Our team is working on a fix.

Your data is safe and unaffected. Once the fix is in place, some users may still have trouble reaching the site for a short time while DNS changes spread. We'll post another update within 30 minutes.

Investigating · · October 1 at 10:34 AM (IST) (21 minutes earlier)

We are currently investigating reports that the Jwero platform is unavailable. Users may be unable to access the web application, log in, or load storefronts.

Our team is actively looking into the issue. We will share an update shortly.